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On the answer section below are steps on how you can flash or reload the the firmware of the Image Mobiel Rio smartphone powered by a Spreadtrum Soc. A link to a page on how you can obtain the firmware/ROM pack for the same device mode is included.

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  1. The ROM or firmware pack can be sourced from here:
  2. Download the SPD_Upgrade_Tool_R4.0.0001 from here:!bZZUFRhQ!aXSEUrVos-jDYiw8O6MNvIvbZ-ia34QuoUmK2oLiqSo and extract it
  3. Install the Spreadtrum drivers as per the Guide here (ignore if already installed)
  4. Then open up the extracted SPD_Upgrade_Tool_R4.0.0001 folder twice > then double-click the file with a black chip and two green arrows icon
  5. With the flasher loaded > click on the gear icon on the far left > browse to and load the Image Mobile Rio .pac firmware file by double clicking on it - it can take up to a minute or two
  6. Click on the two gear icon > untick NV_W > click OK
  7. Then click the Play like icon (Start Downloading)
  8. Remove and replace the battery - then connect the Image Mobile Rio smartphone with volume down held/pressed down
  9. The downloading should start with a blue bar - at which stage you can release the volume down key > different partitioned will be flashed and you get a green 'Passed' when all is done
  10. At which stage click the Stop icon (Square)
  11. Disconnect and power up the device - remove and replace the battery and then power it on as normal
  12. It can take a little longer to boot up after a flash (no more than 5 minutes though)

If is should take longer than 5 minutes, then boot into recovery and wipe userdata and then reboot. Please kindly register/login and reply below to request further needed assistance on this particular issue.

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